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Conversion Frenzy

Your client is evaluating which marketing channels are driving the most profitable growth. The chart below shows:

  • % of 2024 budget allocated per channel
  • Reach (in millions)
  • Conversion rate (%)

Based on this data, which two channels appear to be the most profitable today, and why?

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πŸ“‹ Solution:

Conversion Frenzy

Start by identifying which metrics matter: you want high reach Γ— high conversion Γ— reasonable budget. In other words, you're looking for strong ROI channels β€” those that convert many people efficiently without being overfunded.

Let’s assess the channels:

  • Email has a strong 2.5% conversion rate, moderate reach (30M), and a manageable 20% budget.
  • Paid Search also performs well: 1.9% conversion on 40M people, with a 25% budget.
  • Social Media has high reach (80M), but a low conversion rate (0.8%) β€” less efficient.
  • TV and Events have lower reach and weaker conversion (TV at 0.3%, Events at 0.6%). You should eliminate these options before doing any calculations.

Now let’s pressure test:

  • Email: 30M Γ— 2.5% = 750K conversions
  • Paid Search: 40M Γ— 1.9% = 760K conversions
  • Social Media: 80M Γ— 0.8% = 640K conversions, but with higher spend and weaker conversion.

From this, Email and Paid Search deliver the most conversions at the best efficiency β€” and together only use 45% of the budget. As a further consideration, the client should consider shifting budget from other segments like Events and TV towards Email and Paid Search.