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Streaming Growth Plateau
Our client is a mid-sized video streaming platform that has seen subscriber growth plateau in its home market. Management wants to reignite growth. How would you structure your approach?
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📋 Solution:
Streaming Growth Plateau
Clarifying Questions:
• Is the plateau due to slowing new customer acquisition, rising churn, or both?
• Are we focused only on the current market or open to geographic expansion?
• Is profitability a constraint, or can the client invest aggressively for growth?
Solution:
I would structure this around acquisition, retention, and expansion levers.
- Customer acquisition
• Evaluate marketing channel effectiveness and cost per acquisition.
• Segment target demographics to identify underserved groups.
• Assess brand awareness and competitive positioning.
- Retention and monetization
• Analyze churn drivers and engagement metrics.
• Evaluate pricing strategy and tier structure.
• Identify upsell or bundling opportunities.
- Expansion opportunities
• Explore content differentiation and exclusive offerings.
• Evaluate geographic expansion.
• Assess partnerships to broaden distribution or ecosystem integration.

