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Telecom Price War

Our client is a mid-sized wireless telecom provider facing aggressive price competition from larger national carriers. Management is concerned about long-term positioning. How would you structure your response?

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📋 Solution:

Telecom Price War

Clarifying Questions:


• Is the objective to defend market share, improve profitability, or reposition the brand?
• Is the pressure national or concentrated in certain regions?

Solution:

I would structure this around positioning choices, economic sustainability, and strategic alternatives.

  1. Positioning strategy
    • Determine whether to compete on price, service quality, or niche segments.
    • Identify customer segments most sensitive to price.
    • Evaluate brand strength and differentiation levers.

  1. Economic sustainability
    • Assess margin impact of matching competitor pricing.
    • Identify structural cost advantages or disadvantages.
    • Evaluate long-term viability under sustained pricing pressure.

  1. Strategic alternatives
    • Explore partnerships or MVNO agreements.
    • Consider bundling services such as broadband or media.
    • Evaluate potential consolidation opportunities.