Block Time
The CEO has asked A&M to present findings at next week's board meeting. Based on everything uncovered, what is your recommendation and what should Meridian prioritize over the next 90 days?
Case Exhibit
Recommendation
Meridian should immediately reallocate underused OR block time to high-demand specialties and launch a structured first-case on-time start program. These two levers address the root causes of the utilization gap and together can recover $1 to $1.5M in annual contribution margin within two quarters, without capital investment.
Evidence
- Block time is structurally misallocated: Orthopedics and General Surgery are capacity constrained while Neurosurgery, GYN, and ENT leave an estimated 9 or more combined block hours idle per week
- The reallocation math is clear: shifting just 6 hours per week from Neurosurgery to Orthopedics alone recovers over $500K annually
- Day-of execution compounds the problem: a 54% first-case on-time start rate erodes hours even from blocks that are nominally filled, and is fixable through process and accountability changes rather than structural investment
Risks and Mitigations
- Surgeon resistance to block reallocation, particularly from specialties losing time: mitigate by tying reallocation decisions to transparent trailing utilization data reviewed in a formal committee setting rather than ad hoc decisions
- On-time start improvements stalling without sustained leadership pressure: mitigate by embedding the OR Performance Committee as a permanent governance structure with COO ownership, not a one-time intervention
Next Steps
Implement a 72-hour block release policy and initiate the first trailing 90-day utilization review to identify reallocation candidates. Stand up the OR Performance Committee within 30 days. Launch anesthesia pre-op and patient confirmation protocols in parallel, with surgeon scorecards going live to department chairs within 45 days.
