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📘 Question
28-4
The COO agrees the reallocation math is compelling but flags that block reassignment alone will not close the gap to 75%. First-case on-time starts (the share of first daily OR cases that begin at their scheduled time) are running at only 54% across the flagship. What could be driving that, and how would you address it?
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The COO agrees the reallocation math is compelling but flags that block reassignment alone will not close the gap to 75%. First-case on-time starts (the share of first daily OR cases that begin at their scheduled time) are running at only 54% across the flagship. What could be driving that, and how would you address it?
Click the audio to listen to the question.
📊 Case Exhibit
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Your answer:
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