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Ops Lift
Your client operates several fulfillment centers. The exhibit shows warehouse throughput (units per labor hour) across six processes in 2022 vs 2023: Picking, Packing, Sortation, Loading, Replenishment, Returns Processing.
Which process saw the largest improvement in throughput on a percentage basis, and roughly by how much?
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📋 Solution:
Ops Lift
1) Eliminate non-contenders by inspection.
- Replenishment: 80 → 78 (down).
- Returns Processing: 60 → 57 (down).
- Packing: 95 → 100 (+5 on 95 ≈ ~5%).
Only three merit math: Picking (120→139), Sortation (180→205), Loading (150→173).
2) Compute just the contenders (percent = change ÷ 2022 value).
- Picking: +19 on 120 → 19/120 ≈ 0.158 ≈ 15.8% (~16%).
- Loading: +23 on 150 → 23/150 ≈ 0.153 ≈ 15.3% (~15%).
- Sortation: +25 on 180 → 25/180 ≈ 0.139 ≈ 13.9% (~14%).
Answer: Picking had the largest percentage improvement, at about 16%, narrowly ahead of Loading (~15%) and Sortation (~14%).
