
Oliver Wyman cases are candidate-led, heavily quantitative, and often rooted in financial services. Work through a full Oliver Wyman-style insurance case step by step, check your math as you go, and compare your answers to a model response.
On this page
Oliver Wyman is known for deep industry expertise, especially in financial services, and its cases are often more numbers-heavy than MBB cases. You lead the case, and interviewers give less structure than you might expect from Bain or BCG.
Oliver Wyman cases stack calculations quickly, and you are expected to handle them without losing the thread of the case. Fast, accurate math frees you to focus on what the numbers mean.
With less structure from the interviewer, you need to decide what to analyze next and say why. Keep checking your progress against the client's question.
Financial services is the firm's largest practice, so banking and insurance cases are common. Knowing how an insurer or bank makes money gives you a real head start.
Oliver Wyman publishes its own practice cases on its interview preparation page, including Supermarket Pharmacy, Dairy Farm, and Poseidon Water Park. Work through those alongside the case below.
These five themes cover most Oliver Wyman cases. Each example prompt below is an original Oliver Wyman-style prompt, not a real interview question. Pick a tab to see how you would structure it and what math to expect.
This is an original case written in the style Oliver Wyman candidates describe: a financial services problem, a segment exhibit, two rounds of pricing math, and a recommendation built on the numbers. In a live interview you would drive the structure yourself. Here, each step shows the question an interviewer would likely ask next.
Answer each step out loud or on paper before you reveal the model answer. The suggested times match a strong candidate's pace.
Your client is Shieldline, a US auto insurer with 1 million policies. For the past two years it has paid out more in claims and expenses than it collects in premiums. The CEO has asked Oliver Wyman to find out why and to recommend how to return to profit. How would you approach this?
Take about 2 minutes
Interviewer: How would you structure this?
An insurer makes money when premiums cover claims and expenses. I would break the problem into those three parts, by customer segment:
Since competitors are profitable, my hypothesis is that Shieldline is mispricing a specific segment rather than facing a market-wide problem.
Take about 3 minutes
Interviewer: Here is Shieldline's data by driver age. Which segment is losing money, and how much does it lose each year?
| Segment | Policies | Premium per policy | Claims cost per policy |
|---|---|---|---|
| Under 25 | 200,000 | $2,000 | $2,600 |
| 25 to 60 | 600,000 | $1,200 | $840 |
| Over 60 | 200,000 | $1,000 | $800 |
Profit per policy is premium minus claims minus $300 in expenses:
Overall, Shieldline loses about $164M a year, and young drivers account for more than all of it. Their claims alone cost 30% more than their premiums.
Take about 3 minutes
Interviewer: Shieldline could raise under-25 premiums by 20%, to $2,400. It expects 15% of young drivers to leave. Assuming claims per remaining policy stay the same, what would the segment lose?
170,000 policies remain. Each now loses $2,400 minus $2,600 minus $300, or $500. The segment loses about $85M a year, less than half the current loss but still a big hole.
To break even on price alone, the premium would need to reach $2,900, a 45% increase, which would likely drive away far more customers. Price helps, but Shieldline also needs to change which young drivers it insures.
Take about 4 minutes
Interviewer: Shieldline could offer young drivers a telematics device that tracks driving. Half would sign up, and their claims would be 30% lower. The device costs $50 a year per user. Keeping the $2,400 premium for everyone, what does the segment now lose?
Of 170,000 young drivers, 85,000 sign up. Their claims fall 30% to $1,820, so each makes $2,400 minus $1,820 minus $300 minus $50, a profit of $230. The other 85,000 still lose $500 each.
Net: 85,000 times $230 minus 85,000 times $500 is a loss of about $23M, down from $180M. And telematics lets Shieldline go further: it can now price the 85,000 drivers who decline the device higher, since they are likely the riskier group.
Take about 2 minutes
Interviewer: Beyond pricing young drivers, what else could Shieldline do to improve profitability?
Take about 1 minute
Interviewer: The CEO asks for your recommendation. What do you say?
"Shieldline is losing about $164M a year, and the cause is young drivers, who lose $180M because their claims alone exceed their premiums. I recommend two moves together. First, raise under-25 premiums by about 20%. Second, offer telematics, which cuts claims for drivers who sign up and lets Shieldline price those who decline more accurately. Together these cut the young-driver loss from $180M to about $23M, with more to come as pricing adjusts for non-users. In parallel, grow the profitable 25 to 60 segment and fix over-60 pricing. The key risk is losing more young drivers than expected, so the next step is testing the new prices in one state first."
Oliver Wyman cases are more quantitative than most. Try these four without a calculator, and aim for under a minute each.
An insurer collects $500M in premiums, pays $380M in claims, and spends $140M on expenses. What is its combined ratio (claims plus expenses as a share of premiums)?
A credit card portfolio has $2B in balances and loses 3% to defaults each year. What are annual losses?
A theme park has 1.5 million visitors who spend $80 each on average. What is its revenue?
A product's price rises 20% and volume falls 10%. By how much does revenue change?
Some Oliver Wyman final rounds include a written case. You work alone through a set of charts and data, build a short presentation, and then discuss your conclusions with an interviewer. Much of the challenge is sorting through exhibits quickly, so practice finding the key number in each chart and deciding what matters for the recommendation.
Oliver Wyman also uses conversational interviews about your experience and motivation. The firm puts real weight on culture and personality, so be ready to talk naturally about what you have done, why consulting, and why Oliver Wyman in particular, ideally tied to an industry practice that interests you.
The exhibit drills are good preparation for the written case.
Learn how banks and insurers make money, then practice structuring financial services cases. Start with the frameworks guide.
Drill math every day until per-unit profit, percentages, and price-volume changes feel automatic.
Practice market sizing, which often appears in the first round.
Run full candidate-led cases with a partner, including Oliver Wyman's official practice cases. Redo Shieldline from memory and time yourself.
Do one timed written case, prepare your conversational interview stories, and have a specific "Why Oliver Wyman?"
Premium unlocks the full case library with model answers, plus framework drills and exhibit drills for every part of the case.
See Premium plans Try a free BCG style caseYes. You are expected to drive the case from structure to recommendation, with less guidance from the interviewer than at many firms.
Profitability, market sizing, investment, and growth cases are common, and financial services cases appear often given the firm's largest practice.
Yes. Its interview preparation page has several official practice cases, including Supermarket Pharmacy, Dairy Farm, and Poseidon Water Park.
Some final rounds include a written case, where you analyze charts and data on your own and then discuss your conclusions.
Most entry-level processes have two rounds, with two interviews in the first round and up to three in the final round.
No. It is an original practice case written to match the style Oliver Wyman candidates describe. All numbers are illustrative.
Case Prep is an independent practice platform and is not affiliated with, authorized by, or endorsed by Oliver Wyman. The Shieldline Insurance case, example prompts, and all data on this page are original teaching material.